1. Personally Identifiable Information Collected
WallabyCube may at times collect personally identifiable information (PII) from you in the course of providing our services or support. This information may be collected from your computer, via the request of a demo form, account registration process, submission of survey forms, or any other forms of electronic communication (including communications between your computer and us, or other automated communications).This information may be collected to help us provide the service or support that you have requested
When you request a demo, registration for an account, or contact us directly, you will be asked a number of questions pertaining to information such as name, email address, company, and other system information. This information is collected for identification purposes, and to confirm that transactions with you are legitimate and not an imposter. We will not use this information for direct marketing purposes unless you "opt-in" to receive such communications, except that we may notify you of similar products or services that we offer to the extent that we are permitted to do so by law. We may also contact you if your product license has expired or is about to expire.
WallabyCube solutions come with a unique number, which gives an identity to the software installation process. This information is specifically designed to support the user registration process, license upgrade, and to provide better technical support to users.
In order to provide best-in-class antivirus support to you, we may collect certain information from your machines. This information may include, without limitation, your email address, IP address, information about your hardware and software, files stored on your computer (including potentially dangerous or infected files), and other relevant system information. This information is collected to help us to provide services and support, to identify and remove computer viruses, and to help us solve your problem(s).
The primary goal of WallabyCube is to enable and provide software solutions and services for everyone. Some personal information we have collected is to essentially help us in tracing and diagnosing the source of the technical problem more promptly. This helps us to provide better technical support to users and to further improve on WallabyCube performance and the user's experience when using WallabyCube Solutions.
We use the information we collect to provide our Services to customers, to manage customers’ accounts, for billing, and to provide information you requested. In addition, we may use personal information for the following purposes:- Send information to you which we believe may be of interest by email;
WallabyCube does not disclose any information provided by the user to the public, or our business partners, without the sanction of that user. However in special cases, WallabyCube, in its exclusive discretion, may disclose or access account information when we have reason to believe, in good faith and beyond reasonable doubts, that disclosing this information is necessary by the law to identify, contact, or bring legal action against someone who may be violating WallabyCube's Conditions of Access or may be causing injury to, or interference with (either intentionally or unintentionally) WallabyCube's rights or property, other WallabyCube users, or anyone else that could be harmed by such activities.
We partner with third parties to manage our advertising on other sites. Our third parties may also use technologies such as cookies to gather information about your activities on our Website and other sites in order to suggest advertising based on your browsing activities and interests.
WallabyCube complies with the Personal Data Protection Act in Australia and the international information security standards in order to protect your personal data. This ensures that your personal data is protected from abuse, unauthorized access and disclosure, damage, manipulation or deleting. As long as it is within WallabyCube site, your personal information is transmitted encrypted via SSL (Secure Socket Layer) protocol.
You have the right to access your personal data, the right to correct such data, the right to request explanations regarding processing of your personal data and to require remedies such as blocking, correction, supplementing or liquidation of personal data if the processing is contrary to protection of your private and personal life or in contradiction with law.
Our Vendors and Service Providers
We post customer testimonials on our website which include personal information. We ensure we have our customer’s approval before posting their testimonial and name.Compelled Disclosure
We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.
WallabyCube may, from time to time, send you email regarding virus outbreaks, product news, newsletter, forum support and support for other services. If you do not want to receive such mailings, you have the option of unsubscribing all WallabyCube mailing lists at any time by sending an email with a subject header 'Unsubscribe' to info at wallabyCube dot com dot au
Furthermore, email newsletter communications of WallabyCube include an option to Unsubscribe or Edit Preferences.
Please keep in mind that whenever you voluntarily disclose personal information online - for example on message boards, through email, or in chat areas - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you are online.
This Policy describes how we comply with our obligations under the Australian Privacy Act 1988 (Cth) and the privacy or data protection laws of other jurisdictions where we operate.